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Frequently Asked Questions

What are the benefits of having an EntroPay account?


  • Your personal statements for the accounts that you fund the card from will only show "EntroPay UK"


  • EntroPay has 24/7 online support


  • Merchants/Payees are only able to debit from what you load onto the card


  • The card is issued and controlled from a bank in the European Union


  • You can load additional funds to your card(s) at any time


  • The card is accepted anywhere that VISA is accepted online or over the phone


  • You don't risk carrying a plastic card around with you that may get lost or stolen


  • The merchant/payee that you choose to use your card with is unable to see any of your personal information


  • Your card is certified by the UK Financial Services Authority


  • There are no yearly membership or hidden costs


  • Transactional fees are minimal and clearly explained
Please note that due to United States legislation, EntroPay will not facilitate the funding of a gambling transaction for any person located within the boundaries of the United States or its insular areas.